WE URGE ALL WEB USERS TO PLEASE READ BEFORE BUYING OFF OUR NETWORK!
| A. Cancellations: Because we make every effort to ship your order within the same day of receipt orders may not be cancelled once submitted. Please email your request for a SWG Return Authorization Number (see terms below) |
| B. Returns: A request to return merchandise must be made within 30 days of purchase & granted by CEO of the SWG! Please email your request for a SWG Return Authorization form! Support@SWGEnterprise.com , Please include your shopping cart order number, date you bought item/Items. As well, a full detail reason why you wish to return said goods bought! In order to issued an authorization form, it must be an approval returnable damaged item. See Pg: C, c2, D, E, F & G below for return issues please! |
| C. Note of return policy: C1. Returns will NOT be accepted without a SWG Return Authorization Number. All non-defective returned items must be in new condition & in their original packaging. Return shipping is the buyers or SWG members responsibility on all wrong order item goods & is non-refundable as is any & all online fees SWG had to pay to get the order in the 1st place. This unless it's is SWG fault on wrong shipping items of the original order first place....WE DON'T REFUND AND ORDER SIMPLY BECAUSE A BUYER OR MEMBER ORDERED THE WRONG ON THEIR ORDERS! |
| C2. Members of SWG or buyers on our network who order wrong items & sizes, pay for the correct sizes to be RE-ORDERED & all sizes they so want will replace the item/items order wrong. All buyers or SWG members that would have this come up will be instructed by email of the way to ship back all goods if items meet guide line for a refund....Buyer or SWG members simply re-orders the correct size/sizes need from the same website they bought from, then will be giving the address to return the said good/goods. BUT UNDER NO CIRCUMSTANCE WILL we simply refund money on items ordered wrong...As this wasn't our fault! We will gladly make any & all replacements at our cost If in fact it is are fault, but we WILL NOT REFUND any money! (See Pg: E ) |
| D. Health DISCLAIMER: Helmets, Sliding /Compression Shorts, Jocks, Sports Bra's, Special Orders, Uniforms, Clothes, Heart Guard Shirts, Socks may not be returned unless they are damaged. As every effort is made to ship ITEMS the day order is placed, but sometimes orders can be delayed or placed on back orders and dates can change with factories we order from, we will do what ever it takes. If we even have to ship an off brand item till a order is filled...We offer this as a step to make sure our buyers gets 100% customer service up front...Plus, we man the phone till 3am EST 7days. Now should this happing in your buying time with our network with an order, we want you to know we will allow you our customers the right of keeping all fill in goods, at no cost to you, and until we meet each of your orders...Our SWG Pledge to BUYERS & OUR SWG membership! |
| E. All Sales are Final: When it comes to yearly SWG buyer memberships, special order items such as sports uniforms, pinstripe pants, Sport shorts, Visors, Hats of any kind, T-Shirts, Cooling Wear, Team buy package deals, Discontinued items, Over stock items, Flat fee charges, Sanction fees, Gate pins, Team entry fees or on any other special ordered items such as Socks, items order wrong by the buyer, 2xl, 3xl or 4xl wears unless their damaged. We have a NO refund full policy. This for sure counts all miss-ordered items, wrong sizing ordered & all cost to replace is that of the buyer/member. Should any item/items be approved for refund, issue will have a restocking fee of 15%. the online payment fees we we're charge to make the sale, and a flat fee of $6.00 for data entry time., If our fault... then NO fees will apply to Buyer or Member.! |
| F. Shipping Discrepancy: Any Buyer or SWG Member MUST notify us within 24 hours of receipt of their shipment on any issues. Failure to give us notice in time to fix an issue doesn't mean you will get a refund, Nor does saying you never read our online buying policies, it is posted on ever site we own... So kindly email your notice to us again here: Support@swgenterprise.com include your order number that way on buying shopping cart receipt . So we can work with you to make things right, if its at our fault, or you have broken goods without question and us using goods business sense, if caused by us we will be replacing item/items no question ASK! |
| G. All Online buying customer agrees: To any and all collection fees due SWG network, any of its owned Sports stores, online sites, and also to its owners of any un-paid balances that might be encountered from an order or charge account. Any and all issue that may come up in dispute or other wise, must and will be handled in the county of Hamilton, state of Tennessee small claims court. All rules of retail / wholesale rules will apply of Tennessee law! We are hard working Americans and try very hard to please every customer we get, but ever now and then you can't please someone. We take great pride in each customer we do get. We are not in business to ripped off any online customers, walk in customers, and have a great track record of successful customers, teams and sports leagues since 1991 around the World. |
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Please at this time, now click your back button to return to the site you was shopping on in our network! |